Cold Weather Emergency -What would you do?

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     You  received a call saying that your neighbor fell in a gutter.  An ambulance was called, but it was 20 minutes away.  It was a cold, rainy day in mid-November and the lady who fell was very old (in her 80's).  You ran out to help.  Some of the neighbors had found her and pulled her out of the gutter (there was water in it) on to the road.  When you arrived the lady was barely conscious and she was shivering.  There appeared to be a bump on her forehead which was probably caused by the fall.  What should you do?  What should you not do?  Leave your comments below and stay tuned for expert advice!